Shipments and returns

Your pack shipment

We usually send packages  within 2 working days after your order.

Shipping fees include handling and packing fees as well as postage costs. Packaging depends on the type of products :

- cane, staples, plaques white bladder, feathers are sent as letter : 3,50 €.

- Bigger material and accessories are sent as Colissimo : 7.50 €.



Shaped cane and reeds  can't be returned.

  You can return goods which are not true to your order (except for the shaped cane and reeds) in the seven days whichfollow the reception of the order

  We only accept the returns of undamaged goods and in their packing of origin.

When the returnswere made in the prescribed way, there funding will be done within  30 days maximum from the date of reception of the returned goods. The expenses of returns are at your costs.