Our terms and conditions of use

1 Application of the General terms of Sale

1-1 the present General terms of Sale will apply in all the orders to Miss Delphine Bichon from the website "Cantarosa". When you confirm your order you admit having read, having understood and having accepted, without any reserve, the present General terms.

1-2 Miss Delphine Bichon reserves the right to modify the present General terms of Sale by publishing a new version on this site.

2 Conditions to order

2-1 When you file on this site, you must make sure of the exactitude and the exhaustiveness of the data you provide

2-2 You declare you're at least 18 years old or you have a parental authorization allowing you to order on the website

3 Confirmation of order

3-1 the orders made on this website are not a contract as long as they are not confirmed by e-mail.

3-2 the data booked by Miss Delphine Bichon constitute an irrefutable proof of the order or transaction.

IMPORTANT - articles nonavailable are deleted only if the rupture is announced to us like final .

4 Prices

4-1 the prices are in euros and do not include  postage.

5 Customs duties

5-1 When you order from a foreign country, you must respect the laws and regulations in force in this country .

5-2 You can have customs duties or taxes to pay. All these expenses are at your cost. You must contact your local customs for further information.


6-1 All the confirmed orders will be delivered to the address indicated on the order

6-2 Miss Delphine Bichon does her best to send the order in the two working days following the confirmation. The delivery time is the Post office one.

6-3 Miss Delphine Bichon could not be held liable for late delivery or stock shortage.


7-1 Shaped cane and reeds  can't be returned.

7-2 You can return goods which are not true to your order (except for the shaped cane and reeds) in the 14 days which follow the reception of the order

7-3 We only accept the returns of undamaged goods and in their packing of origin.

7-4 When the returns were made in the prescribed way, the refunding will be done within  30 days maximum from the date of reception of the returned goods. The expenses of returns are at your costs.


8-1 You pay when you receive goods, within 45 days maximum after we send the invoice.

8-2 You can pay by cheque, payable to Miss Bichon Delphine, or by bank transfer, in accordance with the information mentioned on the invoice.


Photos and texts illustrating and describing the products on this site are noncontractual.

10 ApplicableDuty

The general terms of sale as well as the prices are expressly approved and accepted by the purchaser, who declares and admits having a perfect knowledge of it. The act of purchase involves the acceptance of these general terms of sales.

11Personal dataProcessing

Information collected is the object of a data processing which aim at addressing the orders to you. The recipients of the data are: Miss Delphine Bichon. In accordance with the "data-processing and freedoms" law of January 6th, 1978 modified in 2004, you have permissions and right to correct information which concerns you, that you can exert by addressing you to Miss Bichon Delphine, 20 rue de Bretagne 53940 Ahuillé, France - delphinebichon@cantarosa.fr. You can also, for legitimate reasons, be opposed to the data processing concerning you.

www.cantarosa.fr establishes a cookie in your computer. This cookie records information relative to your navigation on our site, and stores information which you seized during your visits (identifier, name, address). Thus, you will not need, at the time of your next visit, to seize them again. We inform you that you can be opposed to the recording of “cookies” by configuring your browser.

The present conditions are modifiable constantly without notice

On 8th November 2010